RETURNS AND REFUND POLICY
If there is a problem with items you have purchased, the Boutique is able to discuss replacement, refund, repair or other type of remedy.
St Rita’s College will offer you an exchange or refund on new uniform items provided that:
- The item is returned within twenty-eight (28) days from the date of purchase
- The original receipt is produced
- The item is unworn, has not been washed or named, is in the same condition you received it and in the original packaging
- The product is faulty and/or of an unacceptable quality
The following items will not be accepted for return or refund unless it is a manufacturer’s fault:
- Bike pants
- Hair accessories
If there is a manufacturer’s fault, and the item has been worn, it will be sent back to the manufacturer for repair/replacement, depending on the extent of the problem.
There is no exchange or refund on second hand uniform items.